Safety & Environment
Safe working and safeguarding our customers
The gas industry is one of the most regulated industries in the world;
from the design and manufacture stage right through to the installation and safe use of gas appliances. Safety is paramount to us, as is achieving high standards in environmental performance and minimising the environmental impact of our activities.
In an Emergency
What to do if you smell gas or are worried about gas safety
Carbon Monoxide Awareness
Educate yourself on the signs of Carbon Monoxide
Dial Before You Dig
Damage to gas pipes can cause leaks resulting in major disruption, fire, explosion and loss of supply
Gas Safe
Find out more about the Gas Safe register
Safety Campaigns
Say hello to Safety Sam
Reporting Energy Theft
Don't pay the price for energy theft
Health & Safety Policies
Information about our commitment to protect the health and safety of our employees and stakeholders
Environmental Impact
Phoenix Natural Gas is committed to protecting and preserving the environment through its many initiatives
Energy Transition
Looking at the role of the natural gas network and infrastructure in delivering a lower carbon future