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News Archive - 2007

  • 06 December 2007

    Charity Brings The Workplace To St Louise’s

    Charity Brings The Workplace To St Louise’s thumbnail image

    The Energy for Children Charitable Trust – set up two years ago by the local natural gas industry – has announced that it has provided work place administration facilities for the pupils at St... more »

  • 29 November 2007

    Local Industrial and Commercial Businesses save a ‘hot’ £7million in 2007

    Local Industrial and Commercial Businesses save a ‘hot’ £7million in 2007 thumbnail image

    Just one of the reasons for Energy Managers from across the Greater Belfast business sector to come together today at the annual ‘Gas Energy Management’ event, hosted by Phoenix Supply and Invest... more »

  • 22 October 2007

    Northern Ireland’s Major Climate Change Influencers

    Northern Ireland’s Major Climate Change Influencers thumbnail image

    Energy Saving Trust research has revealed the important role that key influencers within communities can play in reducing energy consumption and costs.  It highlights a real opportunity for... more »

  • 16 October 2007

    Charity Brings The Workplace To St Louise’s

    The Energy for Children Charitable Trust – set up two years ago by the local natural gas industry – has announced that it has provided work place administration facilities for the pupils at St... more »

  • 28 September 2007

    Minister Announces Solar Warmth Scheme

    Minister Announces Solar Warmth Scheme thumbnail image

    Going Green: Enterprise, Trade and Investment Minister Nigel Dodds has announced a new joint initiative between renewable energy grant programme Reconnect and Phoenix Natural Gas. more »

  • 27 September 2007

    Phoenix Announce Plans For Extension To Comber

    Today some 200-business delegates from across the UK, Ireland, Europe and as far as the US will converge at the Hilton Hotel, Templepatrick for the 11th Annual Gas Industry Conference hosted by... more »

  • 14 August 2007

    Delegates from Jordan visit Belfast

    Belfast is this week playing host to a delegation of senior gas officials from Jordan and Syria. The visitors are in town to view the operations of Phoenix Natural Gas and to learn more about the... more »

  • 26 July 2007

    Phoenix Adds Power To Acceptable Enterprises

  • 12 July 2007

    Science Students Doughnut Of An Idea

    Science Students Doughnut Of An Idea thumbnail image

    Belfast pupils scoop top award under the guidance of engineers from Phoenix Natural Gas. more »

  • 19 June 2007

    Phoenix Chief Takes His Foot Off The Gas

    Phoenix Chief Takes His Foot Off The Gas thumbnail image

    Phoenix Natural Gas have again shown their support for Bike2Work Week. more »

  • 11 June 2007

    Race Is On For Homeowners

    Race Is On For Homeowners thumbnail image

    Phoenix Natural Gas and Northern Ireland Electricity launch their new 'Snug Plus' scheme. more »

  • 07 June 2007

    Music Therapy For Hospice Kids

    Music Therapy For Hospice Kids thumbnail image

    Local gas charity ‘Phoenix Energy for Children Trust’ has recently provided the funds to give our local children’s hospice an opportunity to experience the many benefits of having music therapy. more »

  • 04 June 2007

    Phoenix Wins Big Tick Award

    For the third year in a row Phoenix has been recognised for its positive impact on local society by being presented with the Big Tick Award by 'Business In The Community'. more »

  • 23 May 2007

    Phoenix Natural Gas Statement

    Phoenix enter talks on sale of transmission pipeline. more »

  • 23 May 2007

    Phoenix Welcomes UK Government's Energy White Paper

  • 14 May 2007

    CREATING A HOT STIR

  • 20 April 2007

    Phoenix Engineer Makes Shortlist

    Phoenix Engineer Makes Shortlist thumbnail image

    Denver Wasson of Phoenix Natural Gas has won the Irish section of this year’s Young Persons Paper Competition. As is tradition the competition is comprised of various regional pulmonary rounds were... more »

  • 08 April 2007

    Rathgill Teens ‘energised’ By Outward Bound Adventure

    Rathgill Teens ‘energised’ By Outward Bound Adventure thumbnail image

    A group of Bangor teenagers from Rathgill Learning & Resource Centre have just arrived back from an action packed training week in Scotland, made possible thanks to funding from local gas industry... more »

  • 21 March 2007

    Phoenix confirms 14.6% price cut!

    Phoenix Natural Gas confirms a 14.6% reduction in its tariffs. These lower rates will apply from 31st March. more »

  • 26 February 2007

    Funding Lights Up Local School

    Funding Lights Up Local School thumbnail image

    It has been announced that funding from local Charity the ‘Phoenix Energy for Children Charitable Trust’ has recently provided Fleming Fulton School with a new interactive sensory classroom. more »

  • 19 February 2007

    Local Lad Scoops Athletics Gold

    Local Lad Scoops Athletics Gold thumbnail image

    Large numbers of local aspiring young athletes had the opportunity to sample life in the fast lane at last weekend’s Irish Indoor Athletics Championships held at the Odyssey Arena in Belfast. more »

  • 05 February 2007

    Phoenix receives ultimate safety award

    Phoenix receives ultimate safety award  thumbnail image

    Phoenix Natural Gas has been presented with a British Safety Council Sword of Honour following a ceremony at the historic Goldsmiths’ Hall, London on 24 November. The company operates as a... more »

  • 31 January 2007

    Natural gas potential to reduce Northern Ireland's carbon footprint

    At the CBI’s Energy Forum today delegates heard from the CBI’s Energy Policy Adviser, the local Energy Regulator & local electricity and gas companies on the prospects for the local energy market. more »

  • 12 January 2007

    KJET Success Continues In The City

    KJET Success Continues In The City thumbnail image

    The KJET programme pioneered so successfully last year at Lisburn YMCA has received funding so that the Lisburn North Community Association can continue its development across the city. more »

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Installing natural gas central heating does eliminate the need for a separate hot water tank, so it is possible to free up some space where the hot press currently exists. However, it is not a requirement of installing natural gas central heating that your hot water tank is removed, so it is entirely your choice.

Homeowners installing a new central heating appliance will be required to make an application to the Builiding Control department of their local council prior to work commencing.

Once you have requested your connection to the natural gas network, it can take up to 15 working days to get a planned connection date. Your natural gas connection is installed over approximately 5 working days, which includes re-instatement on private and public property.  The final stage is the internal installation completed by your installer which (depending on the work involved) can take on average 3 working days.

Currently Phoenix Natural Gas offers a free connection to the natural gas network, worth up to £750.  Work to install your natural gas appliance, e.g. central heating or gas fire is carried out by an independent Gas Safe registered installer.  Details of these installers can be found here.

There would be more energy saving benefits to change everything at once, but we realise that family budgets may prevent this. It is possible to change over in stages, as financial considerations allow.

As with any major home improvement there will be an element of disruption, although both Phoenix Natural Gas and Gas Safe registered installation companies (registered with Phoenix Natural Gas) will aim to keep this to an absolute minimum.

The network operator provides and maintains the natural gas network.  The supplier buys gas which they then sell to consumers via the network operator’s network.  Your supplier is your first point of contact for billing queries and payment card requests.

Phoenix Natural Gas is the gas transporter and network operator.  We do not supply natural gas.  Details of gas suppliers in the greater Belfast area can be found here.

This section is currently under review.

Please call your gas supplier or 03454 55 55 55 for help and advice.

We apologise for any inconvenience caused.

 

Phoenix Natural Gas is the network operator and not the gas supplier.  Therefore, you will need to speak to your gas supplier.  Details of suppliers can be found here.

On occasion Phoenix Natural Gas will need to carry essential maintenance on the gas meter.  We will endeavour to notify you of this to enable access to your gas appliances after the work is carried out. However, we know that this is not always convenient for consumers. 

If we have been at your property and left a no access card this will give the appropriate number to call to get your gas switched back on.  If you have any questions regarding this please contact our customer services team on 03454 55 55 55.

Natural gas is the fuel of choice for many consumers across Europe with 20 million customers in Great Britain alone. Phoenix Natural Gas continually monitors the system for safety and operates a 24-hour emergency response service, 365 days a year. All gas appliances should be correctly installed by a Gas Safe registered installation company and should be checked annually.

Natural gas is a very convenient, clean and versatile fuel. But like all fuels it must be handled wisely to ensure its safety and efficiency. If you think you smell gas, you should contact the 24-hour gas emergency service on 0800 002 001 or click here for further advice.

 

No. All installers who are eligible to carry out natural gas work have been registered with Gas Safe Register, which is the national watchdog for gas safety in the UK. Many of these installers will also be registered with Phoenix Natural Gas, which ensures that you can take advantage of our many offers and incentives for new customers switching to natural gas.

A number of installation companies offer a finance facility which allows you to install a new high efficiency natural gas system and spread the cost of installation over a fixed number of months.

For more information on Finance please click here.

For a full list of Phoenix registered installers please click here.