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New River Bed Brings Life to the Lagan

New River Bed Brings Life to the Lagan image

The River Lagan is set to be brimming with life after the creation of a new spawning bed by Phoenix Natural Gas, located at Gravelhill Road in The Maze, Lisburn, has seen the first signs of species settling into their new habitat.

The natural gas company, in partnership with the Lagan River Trust, set out to undertake a key environmental initiative to restore river life and create a new river access point to ensure the conservation of important species in the area.

Trevor Ogborn from the Lagan River Trust said, “This project by Phoenix Natural Gas to create a new spawning bed at the River Lagan has been invaluable to maintaining the river habitat and conserving aquatic life.”

“The addition of the gravel river bed and creation of the verges along the river bank has enabled us to access this part of the river for the first time. We are now able to monitor the river bed on a monthly basis and observe species levels at this section of river.”

“Despite less than ideal water quality, in just a few short months we have seen a resurgence of life in the river thanks to the new river bed which is a spawning bed for trout and salmon and we look forward to seeing an increased volume of these fish as hatching season draws near. We have also seen increased species levels of mussels, shrimp, water hog louse, and baetis, commonly known as olives; all of which are vital to maintaining a healthy river habitat.”

“It is hoped that as the year progresses, and with an improvement in water quality, we will see a huge increase in caddis populations as this is an important food source for fish and a key indicator of water quality. Caddis also loves this type of gravel so we hope to see a great improvement in fish population in the area this year".

Geri Wright, Communications Manager at Phoenix Natural Gas said, “Phoenix Natural Gas recognises its environmental responsibilities within the areas we are serving and we are delighted that our work, in partnership with the Lagan River Trust, has regenerated this area of the river bed. Not only can we now enjoy a resurgence of life in the river, but we have created access to this section which will benefit local school groups, anglers and conservationists.”

“We look forward to continuing our relationship with the Lagan River Trust and delivering other important environmental initiatives to benefit the wider community.”

Caption: Bringing Life to the Lagan: The River Lagan is set to be brimming with life after the creation of a new spawning bed by Phoenix Natural Gas, located at Gravelhill Road in The Maze, Lisburn, has seen the first signs of species settling into their new habitat. Pictured surveying the species levels at the new river bed site are Trevor Ogborn and Gary Houston of the Lagan River Trust, with Geri Wright from Phoenix Natural Gas.

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Installing natural gas central heating does eliminate the need for a separate hot water tank, so it is possible to free up some space where the hot press currently exists. However, it is not a requirement of installing natural gas central heating that your hot water tank is removed, so it is entirely your choice.

Homeowners installing a new central heating appliance will be required to make an application to the Builiding Control department of their local council prior to work commencing.

Once you have requested your connection to the natural gas network, it can take up to 15 working days to get a planned connection date. Your natural gas connection is installed over approximately 5 working days, which includes re-instatement on private and public property.  The final stage is the internal installation completed by your installer which (depending on the work involved) can take on average 3 working days.

Currently Phoenix Natural Gas offers a free connection to the natural gas network, worth up to £750.  Work to install your natural gas appliance, e.g. central heating or gas fire is carried out by an independent Gas Safe registered installer.  Details of these installers can be found here.

There would be more energy saving benefits to change everything at once, but we realise that family budgets may prevent this. It is possible to change over in stages, as financial considerations allow.

As with any major home improvement there will be an element of disruption, although both Phoenix Natural Gas and Gas Safe registered installation companies (registered with Phoenix Natural Gas) will aim to keep this to an absolute minimum.

The network operator provides and maintains the natural gas network.  The supplier buys gas which they then sell to consumers via the network operator’s network.  Your supplier is your first point of contact for billing queries and payment card requests.

Phoenix Natural Gas is the gas transporter and network operator.  We do not supply natural gas.  Details of gas suppliers in the greater Belfast area can be found here.

This section is currently under review.

Please call your gas supplier or 03454 55 55 55 for help and advice.

We apologise for any inconvenience caused.


Phoenix Natural Gas is the network operator and not the gas supplier.  Therefore, you will need to speak to your gas supplier.  Details of suppliers can be found here.

On occasion Phoenix Natural Gas will need to carry essential maintenance on the gas meter.  We will endeavour to notify you of this to enable access to your gas appliances after the work is carried out. However, we know that this is not always convenient for consumers. 

If we have been at your property and left a no access card this will give the appropriate number to call to get your gas switched back on.  If you have any questions regarding this please contact our customer services team on 03454 55 55 55.

Natural gas is the fuel of choice for many consumers across Europe with 20 million customers in Great Britain alone. Phoenix Natural Gas continually monitors the system for safety and operates a 24-hour emergency response service, 365 days a year. All gas appliances should be correctly installed by a Gas Safe registered installation company and should be checked annually.

Natural gas is a very convenient, clean and versatile fuel. But like all fuels it must be handled wisely to ensure its safety and efficiency. If you think you smell gas, you should contact the 24-hour gas emergency service on 0800 002 001 or click here for further advice.


No. All installers who are eligible to carry out natural gas work have been registered with Gas Safe Register, which is the national watchdog for gas safety in the UK. Many of these installers will also be registered with Phoenix Natural Gas, which ensures that you can take advantage of our many offers and incentives for new customers switching to natural gas.

A number of installation companies offer a finance facility which allows you to install a new high efficiency natural gas system and spread the cost of installation over a fixed number of months.

For more information on Finance please click here.

For a full list of Phoenix registered installers please click here.